Contacting Technical Support

Support Hours: 8AM - 6PM CDT

Email Support
Technical support email contact:

Live Support
If you are currently receiving phone support you may be asked to use the WebEx link below.
Facility Wizard Software uses WebEx, the premiere remote support service provider.
WebEx Live Support

Telephone Support
Facility Wizard Software - Chicago Main Office
PH: 773-832-0200
FX: 773-832-0202

Support Priority
Please note that Technical Service Agreement (TSA) subscribers receive priority support. Click here for more information about our TSA services.